Originally Posted by paul.siu
In the post, I did indicate I contacted the dealer, but they said they don't know anything about the reader. They recommended changing the fluid every 30K, which wouldn't hurt but is costly and is probably a benefit to them.
Is there a main Nissan number?
I saw that you already contacted the dealership. I meant to contact the Nissan corporation customer support. The web site is https://www.nissanusa.com/contact-us.html
From that web site you can send them a message, and they also list a few numbers to call:
NISSAN CONSUMER AFFAIRS
P.O. Box 685003
Franklin, TN 37068-5003
Phone: (800) NISSAN-1 (or 800-647-7261)
NISSAN OWNER SERVICES
NissanConnect Customer Support
When you get in touch with Nissan, let them know at once that you already contacted your dealership and are still not satisfied. Be persistent dealing with them. If you find a dead end at Nissan corporation, try to contact your Nissan zone representative (or whatever they call this position). This person could be very helpful.
Also, as other user suggested, try to contact another Nissan dealership. They could be different as day and night.