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|Interior Forum Discuss about seats, steering wheel, fabric and gauges|
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I would like to ask you and get some help regarding upholstery. Mine is 2009 Nissan versa Hatchback. If you see the attached images, it will help you understand better. Suddenly possibly starting last year, the upholstery, leathers from door side has been pulling out naturally. Now they are getting worse. One door side first started but now all other three doors' leathers are loosen and pulling out. I took it to Nissan dealership, but they had no ideas why they are happening and they even said that they have never seen this case before. The customer service center created the case and Regional Consumer Affairs Specialist contacted me saying:
They can not provide any payment because the warranty is over and mileage.
I understand the warranty policy and nowhere in the warranty indicated my issues. Also the upholstery issues are not even related to mileage, warranty. No matter how old is the car, it shouldn't happen. The Regional Consumer Affairs Specialist couldn't provide any other explanation (except warranty and mileage) to make me understand.
Now obviously, when Nissan Dealerships need to address new customers this possible issues after 8 or 9 years they purchased.
I have been telling them it is manufacture false, so they need to pay to fix, but they keep saying about warranty and mileage.
Can anybody advise me, please? Please see the images of the issues. Is it common? Obviously not.