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When you mean deluxe sound system, is that the 6 disc changer? The headunit should say MP3 on there. You might want to test out the disc on another MP3 CD player and see if there's nothing wrong with the disc itself.
You should bring the car into the dealer if you're under warranty and explain what the matter of the issue is. Maybe they have a technician diagnose the problem, and if its the head unit, then get it replaced. Maybe have a friend test it out with his own MP3 CD, it could be the actual discs you're using that aren't compatible with the player.The head unit definately says "MP3" on it. BTW - I did use Nero to create the MP3 CD and it does play in other audio equipment. The dealer says that the head unit should play MP3s... it just doesn't. Anyone knoe how to resolve the problem? Does anyone else have a 2012 sedan with the same unit? Have you tried playing MP3s?
Perhaps my head unit is broken.
Kenwood KDC-252U CD receiver at Crutchfield.comDoes anybody know of a head unit that would play MP3 cds and work with the audio controlls on the steering wheel??