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It is possible both of the low beams are out. Although it seems very unlikely, we had it happen MANY times at the shop I worked at.

A few of the times we charged people an $80 diagnostic fee for one hour of time to see exactly what the problem addition to the cost of the bulbs.

My vote is to buy at least ONE bulb and replace it and see if it work.

As far as the console shift light, doesnt it show up on your dash? I dont see how thats dangerous. The bulb might be burnt out or a fuse is blown.
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