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Discussion Starter #1
I figured I would start this thread, try to help others avoid pain and ignorance from those who are out to make a quick buck.
I posted a thread about my licence plate being ripped off. It was ripped off by their car wash, and they failed to call me to let me know they have my plate (bracket with plate attached).
Here is the company and address:

Tim Dahle Nissan Murray
4528 South State Street, Salt Lake City, UT 84107
(801) 269-6420
Yes. They are in Utah, but if someone knows some one in Utah or ends up moving here (there) you now know of one place to avoid. Especialy since from the beginging they were complete jerks. My dad was with me to help me out, and my dad voiced his opinion (all car dealers are crooks) and the manager threatened to call the cops on him if he wouldn't leave. :facepalm:

That's all I'm going to post about them, it would be a novel if I continued.

*Peace* :blue flower:
 

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Discussion Starter #3
Moved to general threads, I'll change the title also. Members who have postive experience can post in here along with poor experience dealers.
Thanks! I wasn't sure where to post it.
 

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I work at a Nissan dealership. I sell both new and Pre-owned vehicles. I cannot speak on behalf of anyone but myself. I am not crooked, nor would I intentionally keep a customer's licence plate. If this unfortunate mishap were to occur and be my fault, I would be embarrassed and make every effort not to let that ever happen again. Not all dealerships are crooked and not all salesmen are crooks. If you look at most new dealer's Customer Satisfaction scores, you would see about 70% to 80% have great customer service. The only reason why sites like TrueCar, and Edmund's TMV exists is because of the 30% to 20% of new car dealers who give the car business a bad stigma.
 

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I have had good experiences at some dealers. However, one told me that I could never use a car wash because it would cause my sunroof to leak, and they also told me that my brand new car had to have the sunroof adjusted yearly. A definite load of crap!
 

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Discussion Starter #6
I work at a Nissan dealership. I sell both new and Pre-owned vehicles. I cannot speak on behalf of anyone but myself. I am not crooked, nor would I intentionally keep a customer's licence plate. If this unfortunate mishap were to occur and be my fault, I would be embarrassed and make every effort not to let that ever happen again. Not all dealerships are crooked and not all salesmen are crooks. If you look at most new dealer's Customer Satisfaction scores, you would see about 70% to 80% have great customer service. The only reason why sites like TrueCar, and Edmund's TMV exists is because of the 30% to 20% of new car dealers who give the car business a bad stigma.
I know (and my dad too) that not all dealers and dealerships are crooks. My dad was being protective of his "little girl" hence the name calling.
However this guy was lying through his teeth. (maybe i'll vent about my experiance in the vent thread.

I have had good experiences at some dealers. However, one told me that I could never use a car wash because it would cause my sunroof to leak, and they also told me that my brand new car had to have the sunroof adjusted yearly. A definite load of crap!
I too have had good experiances with dealers. One that I used to go to would bend over backwards for his customers. I didn't go to him because they didn't have the vehicle I wanted (the cube, which wasn't the outcome).
 

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Skyes,

Even though a Nissan dealer may not have the vehicle you want. As long as you've test driven the same model, maybe in a different color, that dealer can buy the vehicle you want at the other Nissan dealership and sell it back to you. It shouldn't be at any extra cost. Don't expect them to give the car away below invoice though. Locating/swapping cars aren't cheap.

We do that all the time for several reasons. A customer knows they can get the car elsewhere, but the customer knows how honest and friendly of a dealership we are so they rather do business with us. OR, the customer has us locate a vehicle because the one they want is just too far away.
 

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I have had good experiences at some dealers. However, one told me that I could never use a car wash because it would cause my sunroof to leak, and they also told me that my brand new car had to have the sunroof adjusted yearly. A definite load of crap!
LOL did they tell you to have the headlight fluid checked regularly too?
 

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Discussion Starter #9
Skyes,

Even though a Nissan dealer may not have the vehicle you want. As long as you've test driven the same model, maybe in a different color, that dealer can buy the vehicle you want at the other Nissan dealership and sell it back to you. It shouldn't be at any extra cost. Don't expect them to give the car away below invoice though. Locating/swapping cars aren't cheap.

We do that all the time for several reasons. A customer knows they can get the car elsewhere, but the customer knows how honest and friendly of a dealership we are so they rather do business with us. OR, the customer has us locate a vehicle because the one they want is just too far away.
I knew about that. But the original dealer I was going to go to works at Nate Wade Subaru. I'm sure he could of located one and would of been willing to work with me, but at the time it didn't cross my mind. :erm:
But lesson learned when it comes to buying a car new or used car. Silver lining in all of this, brand new car that I luv, 72 month/100,000 mile warranty!
 

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Skyes,

Even though a Nissan dealer may not have the vehicle you want. As long as you've test driven the same model, maybe in a different color, that dealer can buy the vehicle you want at the other Nissan dealership and sell it back to you. It shouldn't be at any extra cost. Don't expect them to give the car away below invoice though. Locating/swapping cars aren't cheap.

We do that all the time for several reasons. A customer knows they can get the car elsewhere, but the customer knows how honest and friendly of a dealership we are so they rather do business with us. OR, the customer has us locate a vehicle because the one they want is just too far away.
The salesman I dealt with was great at the same dealership I mentioned above, I haven't gone to them for servicing in years now; but they did find me the vehicle I wanted when I purchased from them :)
 

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The salesman I dealt with was great at the same dealership I mentioned above, I haven't gone to them for servicing in years now; but they did find me the vehicle I wanted when I purchased from them :)
Yeah but he also ripped you off though lol... same as he did me!

A salesman is a salesman. They are all the same. If they aren't, they get out of sales. (Direct quote from a former car salesman who works for us now).
 

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Yeah but he also ripped you off though lol... same as he did me!

A salesman is a salesman. They are all the same. If they aren't, they get out of sales. (Direct quote from a former car salesman who works for us now).
It's partially my fault too. I didn't know much about the car buying process and didn't go to other dealerships, or push for free items or a markdown in the price. Ah well, what's done is done. In the future, I know who I'm buying from.
 

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You do realize anyone can do that, right? All the info you need is on riv.ca. It wot necessarily save you much anymore, as prices here have been coming down and prices there going up so it is close to balanced now, and by the time you pay all the taxes/import fees on it here sometimes its not even worth it. We used to buy all our trucks there but the latest one we bought here for that reason.
 

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Versa Purchase

It was my birthday and I decided to visit a Nissan Dealer in Harrison,AR. The reason I went there was ... a) I was interested in the economy Versa ....b) the salesman on the phone said there was no 'timeline' on "deals" or "rebates" ..... c) it was a nice drive from my place. I'm fussy & particular when it comes to spending money; I'm also sensitive to 'car salespersons' whose personalities can easily rub me the wrong way. My intention that day was to simply 'view' a few vehicles, however I ended up purchasing a 2012 Versa SV for $16,000. It was the easiest, stress-less business deal I have made in a long time ... all staff at Wood Motor Co. were 'relaxed', pleasant, accommodating, and made me 'comfortable' in every way.:)
 

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I purchased my 2011 Nissan Versa S 1.8L Sedan last week at Automax in Ocala, FL. I got a great deal since I know the General Manager of Ocala Nissan (Which is owned by the same guy "Pierson"). We had a price set at $10,6xx and I did a loan through the bank after looking at their financing. Then they tacked on a $600 maintenance fee, which I couldn't just straight up afford on a hours notice. But with tag, tax, and title all included I paid a total of $11,670.

The best part of this story is that we took it to Ocala Nissan where close friends and family work and they checked the whole nine yards, had to replace all my filters, flushed the radiator, changed transmission and engine oil, and pretty much everything that they should of done in the maintenance which I was told that they...quote on quote..."Just topped off the oil".

Now they're charging Automax for the parts to get my suspension fixed, the maintenance and I'm getting my windows tinted on the side.

Between 1 (being terrible) through 10 (being awesome)
Automax: 6
They did give me a good deal only because they feel obliged but still didn't do what they need to do, I guess certified pre-owned can be certified by anyone.
Ocala Nissan: 10
They took care of everything free of charge and I get some gain out of the windows being tinted, only negative thing was that I was looking forward to detailing my car first.
 
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