[Skyes_2012_RedV]

I figured I would start this thread, try to help others avoid pain and ignorance from those who are out to make a quick buck.
I posted a thread about my licence plate being ripped off. It was ripped off by their car wash, and they failed to call me to let me know they have my plate (bracket with plate attached).
Here is the company and address:

Tim Dahle Nissan Murray
4528 South State Street, Salt Lake City, UT 84107
(801) 269-6420
Yes. They are in Utah, but if someone knows some one in Utah or ends up moving here (there) you now know of one place to avoid. Especialy since from the beginging they were complete jerks. My dad was with me to help me out, and my dad voiced his opinion (all car dealers are crooks) and the manager threatened to call the cops on him if he wouldn't leave. :facepalm:

That's all I'm going to post about them, it would be a novel if I continued.

*Peace* :blue flower:

 

[Skyes_2012_RedV]

Moved to general threads, I'll change the title also. Members who have postive experience can post in here along with poor experience dealers.

Thanks! I wasn't sure where to post it.

 

[Skyes_2012_RedV]

I work at a Nissan dealership. I sell both new and Pre-owned vehicles. I cannot speak on behalf of anyone but myself. I am not crooked, nor would I intentionally keep a customer's licence plate. If this unfortunate mishap were to occur and be my fault, I would be embarrassed and make every effort not to let that ever happen again. Not all dealerships are crooked and not all salesmen are crooks. If you look at most new dealer's Customer Satisfaction scores, you would see about 70% to 80% have great customer service. The only reason why sites like TrueCar, and Edmund's TMV exists is because of the 30% to 20% of new car dealers who give the car business a bad stigma.

I know (and my dad too) that not all dealers and dealerships are crooks. My dad was being protective of his "little girl" hence the name calling.
However this guy was lying through his teeth. (maybe i'll vent about my experiance in the vent thread.

I have had good experiences at some dealers. However, one told me that I could never use a car wash because it would cause my sunroof to leak, and they also told me that my brand new car had to have the sunroof adjusted yearly. A definite load of crap!

I too have had good experiances with dealers. One that I used to go to would bend over backwards for his customers. I didn't go to him because they didn't have the vehicle I wanted (the cube, which wasn't the outcome).

 

[Skyes_2012_RedV]

Skyes,

Even though a Nissan dealer may not have the vehicle you want. As long as you've test driven the same model, maybe in a different color, that dealer can buy the vehicle you want at the other Nissan dealership and sell it back to you. It shouldn't be at any extra cost. Don't expect them to give the car away below invoice though. Locating/swapping cars aren't cheap.

We do that all the time for several reasons. A customer knows they can get the car elsewhere, but the customer knows how honest and friendly of a dealership we are so they rather do business with us. OR, the customer has us locate a vehicle because the one they want is just too far away.

I knew about that. But the original dealer I was going to go to works at Nate Wade Subaru. I'm sure he could of located one and would of been willing to work with me, but at the time it didn't cross my mind. :erm:
But lesson learned when it comes to buying a car new or used car. Silver lining in all of this, brand new car that I luv, 72 month/100,000 mile warranty!