[Vern in IL]

I purchased my '14 Note at Monken Nissan/Chrysler-Jeep in Centralia IL. Monken Auto, Nissan Chrysler Dodge Buick Chevrolet GMC Jeep RAM, in Southern Illinois been a Nissan dealer since the 70's.

First time car buyer and things were done professionally. Talked with the owner, joking and laughter, and very positive sales force.

 

[SLAPSH0T]

I bought my Note from Five Star Nissan in Warner Robins, GA . In hindsight, I should have gone to another dealer, but I chose Five Star due to it's convenient location to my home.

Five Star wasn't horrible, but they weren't great by any means. My salesman and his manager both told me that one of the first things they do to every vehicle is deflate the tire and refill them with "nitrous". LOL....come on guys, you fill tires with nitrogen. I didn't have the heart to correct them. Also, they basically threatened not to honor my warranty if I did any of my oil changes myself. There were some other issues that rubbed me the wrong way, but suffice it to say I would never go back there.

I guess I was expecting the same level of professionalism that I received from Downtown Nashville Nissan when I bought my wife's Quest.....they set the bar pretty high.

 

[MrWiggles]

Causeway Nissan| 435 Route 72 East Manahawkin, NJ 08050
Causeway Nissan | Nissan Dealer | Manahawkin

I had a very nice sales person who didn't bullshit me at all and was easy to talk to. He let me take the car out back and have some fun as I got use to the manual. The people here made the paperwork very easy and helped explain every single sheet that I signed. I could tell the people here cared more about keeping loyal to customers so they would come back over just making a sale.

 

[rstolz]

Bought my new '08 Versa at Rosen Nissan, Gurnee, IL.
Decent dealership, tried some pretty cheap tricks to sell the car; nothing bad, but as we walked in after the test drive, another salesman yelled out, "hey, you selling that blue Versa?". Obviously staged, it was just a way for them to imply that if we didnt buy it now, it was going to sell to the other couple. getting service there was good as well, they gave us the first 2 scheduled maintenance stops free.

Bought my new '13 Quest from Libertyville Nissan, Libertyville, IL.
The van was already marked down $11k from sticker, so they weren't moving any more on price, but they worked hard to get us payments and term that were agreeable (it was optioned more than we wanted, but the deal was fantastic). salesmen were good, no real tricks were played. Pretty easy going, they allow you a little time to browse on your own before either someone approaches you, or you walk up to the counter and ask for someone. Service there has been the best dealer experience I've ever had. Very thorough, informative, and easy to negotiate parts prices.

Bought my old used '07 Murano at Arlington Nissan, in Arlington Hills, IL.
Part of the Rohrman group, We eventually got a fair deal, but the process was torturous. The salesman played a switcheroo on us... we went there to look at an '05 and '06... the '05's hatch wouldn't close, and he conveniently "couldn't find" the '06, so he pulled out a pristine, loaded, '07 (notice what we ended up with). Of course we liked that one better. Back and forth for hours negotiating price. Service there was good as well. they didn't charge me when I had it in to diagnose a CVT concern that they couldn't pinpoint, and offered to keep it longer to try and duplicate.

 

[MrWiggles]

I love my car dealership. Went in for my monthly oil change and as always I went outside to look at the new 2015 cars they had out. My Nissan dealership is right next to a Honda and a Ford dealership, so you can walk to each one with ease. I headed towards the Ford dealer since I wanted to see if they had the new 2015 Mustang out yet. My face must have been easy to read because only a few steps on the lot and a sales person came out with a huge grin and simply asked, "Want to see the new Mustang?" Hell yes I want to see the new Mustang. We went over and even though he knew I wasn't buying one, he gave me the whole talk about how amazing the car was and let me sit in the new 2015 GT package with the Recaro seats. Holy fucking shit balls in the interior much better then the past Mustangs. Simply beautiful, easy to use and helps you feel like you are sitting in a very luxurious vehicle. The shifter is perfect which made me realize what a huge difference of an ecobox is to a sports car. The clutch was completely different then what I have, but at the same time felt just right for the car and easy to deal with on a daily basis. The only part of the car that I'm not sold on yet is the rear. Just isn't as nice as the 2014 model in my opinion. If I was looking for a daily sports car, the new Mustang would be very high on my list. I still can't stop thinking about it.

I also didn't have to pay any money on getting my tires rotated since I had reward points. So far I'm really loving my dealership. Always a blast talking to the guys and seeing they even work with Honda and Ford which they are next to. It must be working since I always see cars flying off the lot.

 

[gwitness]

Nissan Eastside

In Bellevue Wa. most painless car buying experience ever.....nice work guys.

 

[sadams4481]

i bought two nissan versa notes at two different dealers.

the 1st note was purchased as byerly nissan of louisville ky , the dealership experience was the best i have ever had , the salesman Bob Seffen was the greatest salesman i have ever dealt with we done all negotiations over email and phone , i showed up at the dealer and was out in 30 minutes

the 2nd not was a different story i went to walters nissan of pikeville ky , the sales people would try to play the interest rate game saying oh your credit would only allow this rate, and i asked what my credit score was then they started back peddling then they said i could qualify for a lower rate , but this rate was still higher so i pulled up nissan website on my phone and it showed the current nmac rates and i told them shouldnt i qualify for the nmac rates with my credit score ? so after about 3-4 four hours haggling and challenging them over interest rates and catching them in several lies i finally got the car at a price that was kinda fair (keep in mind i could have driven a few hours away got a better price on the car ) all that being said if they start playing the interest rate game just walk out

 

[TKO]

I was at Glendale Nissan in Glendale, CA yesterday. Lots of customers there, I guess for the Labor Day holiday. The dealer was grilling hamburgers so customers could grab a free hamburger and soda. I was there to buy clips/fasteners for the front and rear fenders because I took off the splash guards (mud flaps) that originally came with my car when I bought it brand new.

The parts department was closed so I looked at the brand new Versa Notes without splash guards on the lot to see what kind of fasteners they had. Just as I thought, they are different from the clips that attached the splash guards to my car. While I was there, I figured I'd test drive the new Versa Note to see if it's throttle/gas pedal was super sensitive like my car. Turns out most of their brand new Versa Notes on their lot were 2015's so I test drove a SL Tech Package. It didn't seem to have a very touchy/sensitive gas pedal but maybe that's because I've gotten accustomed to my car's sensitive throttle. I also test drove a brand new 2015 Versa Note S with the 5-speed manual transmission for fun. It's super easy to shift the gears; the clutch pedal is easy to push down but the gearing is super short.

The main point I want to make here is that most of the brand new Versa Notes on the lot were 2015's even though the 2016 calendar year is almost over. They had the factory window stickers showing the MSRP, list of features and options, EPA fuel economy ratings, etc. The SL Tech Package that I test drove had less than 40 miles on it so, unless the dealer fiddled with the odometer, it was a brand new car. I thought it was very strange that there were so many 2015 brand new Versa Notes there. Maybe they had more 2016's in their back lot or that dealer traded for all remaining brand new 2015's from other dealerships throughout Southern California. Has anyone seen this scenario happen before?

 

[ram1220]

Trophy Nissan
Mesquite, Texas

I give the salesman a 10. He was a great guy and answered all of my questions. He even followed up on the sale. I told them what I wanted to pay and they honored that price. The problem I had was with the sleezy finance/business manager. You know the guy that you sit down with and sign the papers. The one that always pushes all of the unnecessary crap they want to make money on. I had already been approved by Capital One and had a low interest rate. As soon as I got into Jeff's office he stated that we were being video taped. Fine. That didn't bother me. But he proceeded to present me with papers to sign that had a higher interest rate than what I was promised. When I called him out on this he stated that he needed to go into the next room and call Capital One. Why? If the transaction is being recorded for honesty purposes than why not make the phone call on video? I was being held to that. I told him I was going to walk away from the deal. I was not going to be taken advantage of. He got up anyway and went to the next room. Came back about 15 seconds later (not long enough to make a phone call) and told me he would redo the contract for the interest rate I was promised. Why is it that I can have such a great car buying experience up to the point I get into the finance/business office? Never fails. These guys are what gives car buying such a negative stigma.
Do I recommend Trophy Nissan of Mesquite, Texas? No. Based on the sleezy actions of the finance/business manager I will never go back. Nor will I recommend them to anyone. In fact I have another local Nissan dealer that I will use for warranty work and oil changes.

 

[vernversa]

I was at Glendale Nissan in Glendale, CA yesterday. Lots of customers there, I guess for the Labor Day holiday. The dealer was grilling hamburgers so customers could grab a free hamburger and soda. I was there to buy clips/fasteners for the front and rear fenders because I took off the splash guards (mud flaps) that originally came with my car when I bought it brand new.

The parts department was closed so I looked at the brand new Versa Notes without splash guards on the lot to see what kind of fasteners they had. Just as I thought, they are different from the clips that attached the splash guards to my car. While I was there, I figured I'd test drive the new Versa Note to see if it's throttle/gas pedal was super sensitive like my car. Turns out most of their brand new Versa Notes on their lot were 2015's so I test drove a SL Tech Package. It didn't seem to have a very touchy/sensitive gas pedal but maybe that's because I've gotten accustomed to my car's sensitive throttle. I also test drove a brand new 2015 Versa Note S with the 5-speed manual transmission for fun. It's super easy to shift the gears; the clutch pedal is easy to push down but the gearing is super short.

The main point I want to make here is that most of the brand new Versa Notes on the lot were 2015's even though the 2016 calendar year is almost over. They had the factory window stickers showing the MSRP, list of features and options, EPA fuel economy ratings, etc. The SL Tech Package that I test drove had less than 40 miles on it so, unless the dealer fiddled with the odometer, it was a brand new car. I thought it was very strange that there were so many 2015 brand new Versa Notes there. Maybe they had more 2016's in their back lot or that dealer traded for all remaining brand new 2015's from other dealerships throughout Southern California. Has anyone seen this scenario happen before?

At the local Nissan dealer where I bought my Versa, the Versas and Notes are the last to be sold. My 15 sedan had sat on the lot for 25 months. Some of the other sedans at the time of my sale were turned into dealer service loaners.

 

[kakaronaldo]

I agree with the fourth comment ....

 

[remusrm]

Got my Versa at Metro Nissan in Monclaire CA just today. Great experience and got it for the 9988 price plus fess and rebate 1000. Of course this deal is not all the time but they did not put pressure and did not try to make me buy add on and extras

 

[JasonPeters]

Diesel will be something worth looking for, would love to see Nissan working on NVH. Hope the diesel heart will not be overpriced.
should say it was a Neat review!

 

[mrazndead]

buy from lithia nissan of stockton its great!

 

[dhonzik]

My 2014 Versa Note got totaled in an accident while sitting at a traffic light and started looking for a new used versa note.

Anyone in City of Industry, CA, I would stay away from Puente Hills Nissan. I was in the middle of purchasing a car when they sold from underneath me. They advertise low prices but add on $2000 in additional dealer fees.

In Lakeland, Florida, I would stay ajway from Jenkins Nissan. They advertise low prices but add on $2000 in additional dealer fees to jack the price back up

 

[amc49]

Don't buy anything from the DFW local dealer chain 'Clay Cooley', they sell every brand made but at the Nissan one in Irving they tried to make an $8000 down payment disappear by burying it in higher and higher costs. Unbelievable what they did there, the car final price was almost the same per month as no down payment at all! Then they physically tried to block me in when I tried to leave, I had to threaten them with being run over to get them to move away from blocking my car in. The worst presentation of salesmanship I have ever seen and I've seen some bad ones.

Since then I ran into a person that works with my son that knew no better and they were bragging about paying $30K for a 3 year old used Versa base model, they were paying almost $500/month in payments on it! Same Irving dealer.

 

[ram1220]

Don't buy anything from the DFW local dealer chain 'Clay Cooley', they sell every brand made but at the Nissan one in Irving they tried to make an $8000 down payment disappear by burying it in higher and higher costs. Unbelievable what they did there, the car final price was almost the same per month as no down payment at all! Then they physically tried to block me in when I tried to leave, I had to threaten them with being run over to get them to move away from blocking my car in. The worst presentation of salesmanship I have ever seen and I've seen some bad ones.

Since then I ran into a person that works with my son that knew no better and they were bragging about paying $30K for a 3 year old used Versa base model, they were paying almost $500/month in payments on it! Same Irving dealer.

I know people that have walked out of the Clay Cooley dealerships over issues just like that. I bought my 2016 S sedan at Trophy Nissan in Mesquite. Salesman and his boss were great. But the business guy, the guy you actually sign the papers with, was horrible. I already had financing lined up and he tried every which way to screw me over. I almost walked out twice. A person really has to be an educated consumer when they buy a car anymore. Be prepred to get up and leave. I have walked out of a few dealerships in my life.

 

[457 BG]

I bought my Versa at Price Leblanc Nissan in Gonzales, Louisiana.
Everyone that I've dealt with from sales, parts and service, can't be any nicer, courteous and professional!
I'd recommend this Nissan dealer to anyone!

 

[amc49]

Something I would say that may put some people off but it is what it is.

If your experience went off perfectly, then there is a high likelihood you paid too much. To get best buy at some point you should have said something, or they got too much out of you.

I say that after doing a lot of car sales, I have never seen one that once I began looking close had something that should have been trimmed from the cost. Things like paying $100 for McGard wheel locks that they put on that you can get for $15-$20 and put on yourself in 5 minutes come to mind.

I know this one is hard for some, but pay attention to the condition of things in the world at the time you are buying. If the interest market is down then know about it and the same for new car sales at the time. When you say something about it and they tell you the market is good but you have been following say business news at all you will know when you are being knee-jerked and you can say something about it. The quickest way to lower your interest rate, I've knocked off 3% off the rate doing it before.

Also, never trade in.....ever. You got screwed more doing it. It creates more room to fudge the numbers. If you think not you were asleep in math class.

One other thing I do now to set the tone of the following discussion. If they come up as they so commonly do now with a printed set of 'Christian business principles' right at the outset, I tear it up in pieces right in front of them. I acknowledge the principles but at the same time I say the way they carry on business at that point will say all they need to say or I will walk out at some point. It works wonders to dissipate a lot of bullsh-t right at the start.

Understand that they do have to make money with the car, be aware of current prices on the exact model and options you want, you can then get to bottom dollar and they still won't refuse you the sale, they grouse about it but ultimately give in. If you are giving them say $500-$1500 over the price of the car AS EQUIPPED to them they WILL sell. More than that and you are paying too much. Most sales pay $5k too much routinely in my view. You MUST be willing to walk out if needed, other places will have that same car. If you are heartset on a certain one that cannot be found easily and you let it on, you have already lost control of the deal; you WILL again pay too much.

NEVER consult with your significant other while alone in the deal room when the sales guy is out , they have them bugged even though they will tell you themselves it is against the law. I have trapped dealers again and again in setting them up to betray they do it.

Do not let them make an issue out of the monthly payment like it is super important, it's how they jack the price up hugely, all you want to know is the absolute total price of the car, I tell them I will be paying for it all at once in cash sometimes to force it, it is the last thing they ever want you to know and why you keep up with current pricing.

 

[rover]

I bought a 2018 Nissan Versa from a private party with 23000 miles. A few weeks later, the windshield developed a crack for no obvious reason. Called Van Horn Nissan at Stevens Point, WI to see what a new windshield would cost. I was asked to bring the car in, they inspected it, told me it likely was a stress crack, covered by warrenty. Came back a week later and they put in a new windshield, washed the car, cleaned up the interior, all for free. Wonderful. Came back at 41000 miles, check engine light was on. They did some paid update, changed the air filter, washed the car, vaccuumed the interior, charged me ONLY $12.99 for a new air filter. People can say what they want about rip-off dealers, but Van Horn Nissan of Stevens Point, WI is the very best that I have ever been treated. Jerry Reich