Was a happy (until today) Nissan Versa owner. Went in to our local dealer to have winter tires installed and to have scheduled warranty maintenance service done. We also have in my province (New Brunswick) yearly vehicle inspection stickers and mine expires Oct. 31st, so my dealer was going to also do the necessary checks and provide me with a new inspection sticker.
I purchased my Versa in Dec. 2012 as a demo car, with 7,000 kms (4,350 miles) on it. I use the car just to do groceries and go to work close by. My present mileage is 14,000 kms (8,700 miles) so I have only put on 7,000 kms in just under two years ownership of the car. It is virtually still a new car.
While I was waiting for the work to be done, the service rep called me over, saying there was a problem with the brakes. He claims that my front and back rotors have rusted and need changing. I figured it would be covered by my bumper to bumper, 3 year warranty but he said no, because the problem was caused by rust and the car not being driven enough!!!!????
And he refused to put a new inspection sticker on the car, because of these brake problems.
Now, I am a woman but no fool. The car brakes fine... there is no pulsing or play in the brake pedal and absolutely no squealing or noises coming from the brakes. It seems weird to me that suddenly I have a brake problem, when I have been taking this car to the same dealer for all my warranty maintenance checks, oil change and tire changes since I purchased the car. Why didn't they notice developing rust previously? It is like because I need the inspection sticker by Friday, they are using that fact to force me into unnecessary out of pocket brake repairs.
Has anyone on this forum ever heard of such a thing - brake wear from NOT driving a car enough?? With this little mileage? Wouldn't this indicate a defect in the car that should be covered by warranty?
I am taking my car to an independent garage tomorrow for a second opinion, but would appreciate any input from forum members.
I purchased my Versa in Dec. 2012 as a demo car, with 7,000 kms (4,350 miles) on it. I use the car just to do groceries and go to work close by. My present mileage is 14,000 kms (8,700 miles) so I have only put on 7,000 kms in just under two years ownership of the car. It is virtually still a new car.
While I was waiting for the work to be done, the service rep called me over, saying there was a problem with the brakes. He claims that my front and back rotors have rusted and need changing. I figured it would be covered by my bumper to bumper, 3 year warranty but he said no, because the problem was caused by rust and the car not being driven enough!!!!????
And he refused to put a new inspection sticker on the car, because of these brake problems.
Now, I am a woman but no fool. The car brakes fine... there is no pulsing or play in the brake pedal and absolutely no squealing or noises coming from the brakes. It seems weird to me that suddenly I have a brake problem, when I have been taking this car to the same dealer for all my warranty maintenance checks, oil change and tire changes since I purchased the car. Why didn't they notice developing rust previously? It is like because I need the inspection sticker by Friday, they are using that fact to force me into unnecessary out of pocket brake repairs.
Has anyone on this forum ever heard of such a thing - brake wear from NOT driving a car enough?? With this little mileage? Wouldn't this indicate a defect in the car that should be covered by warranty?
I am taking my car to an independent garage tomorrow for a second opinion, but would appreciate any input from forum members.